Some scents carry memories. They can instantly transport you to a holiday morning, a family visit, or a refreshing summer day from years ago. But what does the scent of a century-old trust, a timeless quality, and a heritage spanning generations smell like?
The answer lies in that familiar and fresh fragrance spreading to every corner of Turkey since 1923: Eyüp Sabri Tuncer. The brand’s secret isn't just bottling essences and formulas; it’s about bottling trust and memories.
Each product carries the responsibility of being the modern representative of a century-old legacy. This is more than just making a "good product"; it is about keeping a cultural heritage alive.
However, if bottling memories is one half of the job, the other half is delivering those bottles flawlessly to every individual in the country.
Carrying this massive heritage, which encompasses more than 700 product varieties, into the instant speed and competition of e-commerce is an art in itself. This is where OPLOG steps in—transforming century-old trust into operational power met with cutting-edge technology.
Let’s witness the partnership behind this flawless operation that carries memories to the present and legacy to the future.
Eyüp Sabri Tuncer x OPLOG
35% improvement in delivery times
Speed and precision in picking with TARQAN robots
Increased customer satisfaction and seller ratings
Efficiency in KPI and demand tracking with OPLOG-ONE
A Century-Old Legacy Meets Robotic Precision
Managing a wide product range requires operational mastery, especially in the dynamic world of e-commerce. Tracking inventory for hundreds of different products and preparing orders accurately increases the margin for error in human-dependent systems.
During peak periods like campaigns and holidays, these errors can lead to customer dissatisfaction and damage to the brand image. At this point, automation serves not just as an efficiency tool, but as a shield protecting brand reputation.To overcome this challenge, OPLOG deploys the most advanced technology for Eyüp Sabri Tuncer: the intelligent TARQAN robots.
These robotic processes work with the same precision and speed 24/7, eliminating human error and perfecting order fulfillment. Thus, speed and perfection are added to the operations of this century-old brand.
"TARQAN robots, part of OPLOG’s robot-native infrastructure, provide effective solutions to Eyüp Sabri Tuncer’s operational needs. With the speed and accuracy they offer in picking processes, TARQANs both increase efficiency and allow human resources to be directed toward more strategic areas. This minimizes operational errors while maintaining uninterrupted customer satisfaction, especially during high-volume periods."
Measurable Results in Speed and Efficiency
One of the most competitive areas in e-commerce is delivery speed. Consumers no longer just want a quality product; they want to own it as soon as possible. In an environment where expectations like "next-day delivery" have become the standard, even the smallest delay in warehousing and picking can lead to customer loss.
Efficient warehousing directly impacts the entire delivery chain by ensuring the right product is picked from the shelf as quickly as possible, playing a critical role in customer loyalty.
OPLOG’s automation-based infrastructure went beyond a theoretical promise and created tangible, measurable improvements in Eyüp Sabri Tuncer’s operations. The order and speed brought by robotic systems optimized the entire process from storage to delivery, resulting in a visible reduction in delivery times.
"We achieved a 35% improvement in delivery times. By efficiently storing and organizing our products, we supported our rapid improvement in the delivery process. A significant part of this success was made possible by the automated speed and sequencing capabilities provided by TARQAN robots integrated into the storage and picking processes."
Marketplace Success and Excellent Customer Experience
Visibility and success in online marketplaces are directly related to algorithm-based seller ratings. One of the most important metrics affecting these ratings is the timely and error-free shipping of orders.
Disruptions in operational processes lead to delays and penalties, lowering the seller rating. This causes the brand to appear less in search results and lose potential customers to competitors. Therefore, a flawless operation is not just a logistical necessity but a digital marketing strategy.
The zero-error and fast operational infrastructure provided by OPLOG directly impacted Eyüp Sabri Tuncer’s marketplace performance. A system where delays and penalties were eliminated, and orders reached the buyer on time and accurately, increased the brand's seller rating, providing more visibility and sales growth.
“Orders began to be delivered faster, without delays or penalties. This not only had a positive impact on customer satisfaction and our sales, but also enabled us to improve our seller rating.”
Data-Driven Control: Strategic Management with OPLOG-ONE
The saying "Data is the new oil" is more valid than ever in the e-commerce world. It is difficult for brands that cannot track operational data in real-time, analyze trends, and make future demand forecasts to survive the competition. Instead of seeing logistics as a "black box," being able to monitor every step transparently is vital for making strategic decisions and using resources efficiently.
With the OPLOG-ONE dashboard, OPLOG provides Eyüp Sabri Tuncer the opportunity to monitor and manage all logistics processes transparently from a single screen. In this way, critical processes such as KPI tracking and demand forecasting are managed with minimum effort based on data, saving valuable time for strategic planning.
"With the OPLOG-ONE dashboard, where we perform our daily, weekly, and monthly KPI tracking, we can follow e-commerce operation processes with less effort. Based on our operational data analyzed for demand forecasting and data tracking, we accelerate our optimization processes by saving time while executing our strategies."
A Partnership as Strong as the Technology
E-commerce logistics is not just about technology and infrastructure; it also requires human relations and a shared vision. Even the best systems fall short without a proactive and collaborative partner who can produce instant solutions to problems.
A logistics partner that understands the brand’s priorities and offers solutions parallel to these priorities creates as much, and sometimes more, value than technological superiority.OPLOG is not just a service provider for Eyüp Sabri Tuncer, but a proactive business partner on the way to operational excellence.
The philosophy of mutual understanding and joint solution development is the most important element that takes this cooperation beyond standards.
"Ensuring the seamless progression of business processes, prioritizing customer satisfaction, and providing collaborative solutions for situations that require rapid resolution are among our top priorities. In this regard, OPLOG is in a state of constant and eager effort to take service quality a step further by offering solutions that align with our own. This remains one of our greatest sources of satisfaction."
If you are inspired by the success story of Eyüp Sabri Tuncer and OPLOG, contact us today! Boost your sales and accelerate your growth!"