The Best Customer-Oriented Omnichannel Fulfillment Service,
Just Like You Deserve!
Dedicated account managers, record-breaking ticket resolution rates, industry leading SLAs, and no hidden costs... All the operational excellence and support you’ll ever need from a fulfillment provider.
Proud
Take a Tour of Our UK Fulfillment Center
Chained by Operational Failures and Unsolvable Problems?
Operational failures and unsolvable problems plague many brands' partnerships with their fulfillment service providers.
Broken Promises and Unmet Expectations
- Fluctuating operation quality due to changing hub managers
- Stock availability issues leading to delays in B2B order processing and poor vendor relationships
- Inaccurate inventory levels due to bulk receiving and lack of technology
- Delayed B2C orders due to lack of labor
When Issues Arise, Solutions Remain Elusive
- Challenges in finding a point of contact to solve operational problems
- Prolonged ticket resolution times causing delays in solving issues
- Insufficient insights limiting growth and hinder scalability, causing delays during busy seasons
Why
Choose
OPLOG?
Dedicated Account Manager
A dedicated account manager ensures informed customers and transparency in operations, serving as a powerful advocate for their best interests within the organization.
Customer-Centric Support
Our commitment to swift problem resolution, with a maximum 3-hour ticket resolution time, contributes to our 96% customer satisfaction rate.
Exceeding Industry Standards
We set the bar high with our SLAs─boosting 99.9% order accuracy and 99.9% inventory accuracy provided via our 3-step SKU counts.
10+ Years of Industry Experience
Masters of all industries, from cosmetics to textiles, OPLOG's 10-year experience contains all the know-how needed to deliver exceptional B2C, B2B, and omnichannel fulfillment services.
Proprietary Software and Robotics
From monitoring your entire global network via a single dashboard to pairing you with the best carrier company, our proprietary software and robotics guarantee optimal efficiency and accuracy in your fulfillment operations.
No Hidden Costs
We pride ourselves on our transparent pricing policy, ensuring no hidden costs and providing clear and straightforward pricing for our services.
Our UK Last-Mile Delivery Partners
Onboarding at OPLOG Three Steps,
Experience a seamless 3-step onboarding process, eliminating all potential concerns regarding business downtime.
Kick-off Meeting
Meet our onboarding team, which will ensure your brand integrates seamlessly with OPLOG, both operationally and system-wise.
Send Your Inventory
Once you send your inventory to our high-tech fulfillment center, your products will be received and stocked with 99.9% accuracy. Meanwhile, our teams will start integrating you with all the necessary marketplaces and service providers you need.
Getting On Board
Now it is time to meet your dedicated account manager, who will always be by your side to ensure your brand is on board and always delivered excellent fulfillment services and perfect customer experiences.
Rossmann
“We needed a solution partner to help us rapidly transfer our conventional shopping experience to eCommerce. We were in awe to see how rapidly OPLOG was able to onboard our high-volume SKUs! The best part is, our account manager is so on hand that we almost never have to worry about what’s going on in the warehouse.”
Leading global brands have chosen OPLOG for better customer experiences. When will you?
Flawless operations, customer-centric after-sales, tech-enabled facilities, and transparent processes. You can have them all!
10+ years experienced fulfillment partner
A wide network of tech-enabled fulfillment centers across the globe
Exceptional customer support team
Dedicated and seasoned account managers
No hidden costs
Connect All Channels Easily
FAQ